Regulated Non-WDT-SACCOs

All Regulated SACCOs are hereby called upon to undertake a mandatory offline back-up and heighten, intensify and strengthen cyber-security monitoring and surveillance during the long-weekend public holidays.

The Authority is pleased to release the Model Complaints Handling Policy for Regulated SACCOs. This Model Complaints Handling Policy should be treated as an addendum to the Complaints Management Guidelines issued by SASRA in August 2023.

all Regulated SACCOs are hereby called upon to heighten, intensify and strengthen the cyber-security monitoring and surveillance over their Management Information Systems (MIS), Digital Financial delivery channels, and other ICT infrastructures during the Easter Holidays Weekend.