SACCO Societies Regulatory AuthorityCircularFinancial services

The Financial Consumer Protection Framework for Kenya (Draft)

1 Mar 2026SASRA guidelines and circulars

The brief

guideline
Who it affects
all financial products and services offered or provided to consumers by FSPs regulated by any of the Regulators
What changed
The Framework establishes unified regulatory standards, strengthens market conduct supervision, enhances cooperation among regulators, and improves consumer awareness and financial literacy.
Action required
All FSPs are expected to work towards aligning their practices with the standards and expectations reflected in the Framework, particularly to the extent that these are higher than existing legal obligations.